Same day Christchurch delivery available on orders placed before 3pm (Mon-Fri). Same day dispatch on orders placed before 1pm (Mon-Fri). First order? Use code FIRSTORDER at checkout to receive a discount.

Delivery Info

All orders are sent by Courier or Hand delivered if in the local delivery zone.

 

NZ urban addresses: $10

NZ non urban/rural addresses: $14

Christchurch addresses (standard courier): $8

Same day CHRISTCHURCH delivery: $11 - order must be placed before 3pm (if after 3pm, they will be delivered the next day) - selected suburbs only - please see delivery info page for these - order must be placed before 3pm Monday-Friday only (if after 3pm, they will be delivered the next working day) and this option MUST be selected at checkout & must be in the following suburbs of Christchurch: 

Addington, Aranui, Avondale, Avonhead, Avonside, Barrington, Beckenham, Belfast, Bexley, Bishopdale, Bromley, Bryndwr, Burnside, Burwood, Casebrook, Cashmere, Christchurch Central (including the hospital), Cracroft, Dallington, Edgeware, Fendalton, Ferrymead, Halswell, Harewood, Heathcote, Hei Hei, Hillmorton, Hillsborough, Hoon Hay, Hornby, Hunstbury, Ilam, Islington, Linwood, Mairehau, Marshland, Merivale, Middleton, New Brighton, North Beach, North New Brighton, Northcote, Northwood, Opawa, Papanui, Parklands, Phillipstown, Prebbleton, Queenspark, Redwood, Riccarton, Richmond, Russley, St Martins, Shirley, Sockburn, Somerfield, Spreydon, St Albans, Strowan, Sydenham, Upper Riccarton, Wainoni, Waltham, Westmorland, Wigram, Woolston

Same day Christchurch deliveries are made between 1pm-5pm (usually mid afternoon)

Same day delivery covers delivery to Christchurch Hospital and to all MIQ hotels in Christchurch also. 

***Dispatch and Deliveries are made on weekdays only (Monday-Friday excluding public holidays)***

 

We will aim to dispatch the gift on the same or following working day (depending on time of day the order is made - if order is placed before 1pm then the gift will be dispatched the same day).

 

Time frames once the courier has the package are: 

Christchurch Same Day Delivery: Deliveries are usually between 1pm - 5pm. 

South Island: 1-2 working days (usually overnight once the courier has the package)

North Island: 2-3 working days (usually 2 working days once the courier has the package)

Allow 1-2 days extra for non urban/rural delivery. 

These are the standard time frames, however, sometimes delivery may be delayed by the courier due to unforeseen circumstances. 


Tracking number

The tracking number will be provided to the email address of the person ordering the gifts/products when the package is picked up from us. 

If the order is for delivery in Christchurch, this may be hand-delivered and we will advise you of when this will be delivered.

 

Other info

We only deliver to physical addresses in New Zealand and Australia, we do not deliver to PO boxes 

Note, while we will do everything we can to make sure your gift arrives on time, we cannot guarantee arrival on a particular date, especially if not enough time has been allowed for the courier. 

Once an order has been picked up by the courier, it can't be cancelled as we have no way of retrieving the item back from the courier. 

  

Cancellations and damages

Once an order has been picked up by the courier, it can't be cancelled as we have no way of retrieving the item back from the courier. 

If your parcel arrives damaged this must be reported within 24hrs. All original packaging must also be kept and photos sent to us. This is so we can make a claim on your behalf with the courier and arrange a replacement if the claim is successful.